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Category Archives: social networking
Strategic Networking: Internet as Innovation – The Second Wave
Now available in an e-book revision, the Strategic Networking book was collaboratively written with my co-author Gene De Libero. After some juggling with procedures for formatting and versioning, we achieved this in a highly interactive manner online using Google Docs. This … Continue reading
Posted in about this blog, collaborative computing, content management, innovation, knowledge management, management of information systems and technology, social networking, strategic management of technology innovation, Strategic Networking
Tagged content management, crowdsourcing, e-book, Google Docs, innovation, Internet, online collaboration, Strategic Networking
10 Comments
Effects of the Internet as Innovation: No More and Now New
The first wave of the Internet as a disruptive technological innovation has created game-changing and deal-changing effects on traditional social and organizational norms. The effects associated with the second wave of this innovation have been given many names (Internet 2.0, … Continue reading
Posted in customer experience management, human factors in information systems design, innovation, management of information systems and technology, social media, social networking, strategic management of technology innovation, Strategic Networking, user experience
Tagged innovation, Internet, planned change, social media
14 Comments
Customer Experience Management: The Second Wave
Customer Experience Management is often seen as a marketing discipline emerging from the traditional customer service and customer relationship management niches to meet evolving needs that precede customer service and extend beyond the transactional focus of CRM. What is missing … Continue reading
Posted in conducting research online, customer experience management, human factors in information systems design, innovation, management of information systems and technology, social media, social networking, strategic management of technology innovation
Tagged CEM, CRM, customer experience, customer experience management, customer relationship management, customer service, disruptive technology, innovation, Internet, marketing, social media
6 Comments
Google’s Last Wave (RIP)
Google’s last Wave has struck the beach. It’s hard to untangle what may have contributed to it: the lack of reaching a critical mass of adopters, or not communicating with external email applications, or aspects of its interface that were … Continue reading
Teacher uses Skype to link class to homebound student
As technology-using teachers, trainers, and other professionals, we can become so immersed in our “nuts and bolts” thinking about emerging digital technology that we often miss seeing the forest from the trees. A story worth re-telling here for seeing that … Continue reading
Posted in emerging educational technology, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, management of information systems and technology, online learning and teaching, social networking, user experience
Tagged homebound students, information architecture, instructional design, learner experience, Skype, technology-using teachers, video conferencing, VoIP
6 Comments
To tweet or not to tweet
When I began blogging as an alternative to hosting discussion forums with my Web site, I had some initial concerns that I expressed in one of my first blog entries: http://www.twitter.com/docteled I have made it a useful extension to my … Continue reading
Posted in about this blog, conducting research online, content management, emerging educational technology, human factors in information systems design, social media, social networking, strategic management of technology innovation, user experience
Tagged content management, micro-blogging, social media, social networking, tweet, twitter
7 Comments
Mashups, Maps, and Multimedia
In my research on learning styles, a strong preference for the visual presentation of information was revealed. This finding led me to experiment with visual support for what is otherwise a text-dominated informational environment in my online courses. One area … Continue reading
Posted in content management, digital repositories, emerging educational technology, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, mobile computing, mobile learning, online learning and teaching, social media, social networking, user experience
Tagged content management, information architecture, instructional design, knowledge management, learner experience, mashups. maps, multimedia, social media, visual
6 Comments
Qik and easy video
As a former educational media producer, I am always on the lookout for quick and easy ways for busy educational professionals to create and use videos in their onsite and online courses. Two emerging educational technologies have converged into one … Continue reading
DSpace – an open source platform for digital repositories
At the ECEL09 conference in Bari, Italy, a keynote address by Julià Minguillón introduced the application of learning objects supported in an open source digital repository software called DSpace. On my return, I took a look at this software on … Continue reading
Posted in conducting research online, content management, digital repositories, emerging educational technology, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, management of information systems and technology, social media, social networking, strategic management of technology innovation, user experience
Tagged content management, digital repositories, DSpace, information architecture, instructional design, knowledge management, learning object repositories, open-source, social media
1 Comment
Riding the Crest of Change
In 1996, as I wrote the Introduction to a book that my co-author (Gene De Libero) and I would call Strategic Networking, I wanted to capture in words what I could about the innovation that was then in an early … Continue reading
Posted in blogs for business, blogs for research, collaborative computing, conducting research online, customer experience management, innovation, social networking, strategic management of technology innovation, Strategic Networking, user experience
Tagged book, e-book, innovation, Internet, internetworking, publishing, Riding the Crest of Change, Strategic Networking
6 Comments
