Category Archives: instructional design

A mental model of the customer, user, and learner experience

Digging Beyond User Preferences (Mental Models) In my research, writing, and consulting work over the past decade, I have focused on a single concept (satisfaction) and what it means to people in the roles of customers, users, and learners. I … Continue reading

Posted in conducting research online, customer experience management, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, online learning and teaching, strategic management of technology innovation | Tagged , , , , , , , , | 10 Comments

Teacher uses Skype to link class to homebound student

As technology-using teachers, trainers, and other professionals, we can become so immersed in our “nuts and bolts” thinking about emerging digital technology that we often miss seeing the forest from the trees. A story worth re-telling here for seeing that … Continue reading

Posted in emerging educational technology, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, management of information systems and technology, online learning and teaching, social networking, user experience | Tagged , , , , , , , | 6 Comments

Mashups, Maps, and Multimedia

In my research on learning styles, a strong preference for the visual presentation of information was revealed. This finding led me to experiment with visual support for what is otherwise a text-dominated informational environment in my online courses. One area … Continue reading

Posted in content management, digital repositories, emerging educational technology, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, mobile computing, mobile learning, online learning and teaching, social media, social networking, user experience | Tagged , , , , , , , , | 6 Comments

DSpace – an open source platform for digital repositories

At the ECEL09 conference in Bari, Italy, a keynote address by Julià Minguillón introduced the application of learning objects supported in an open source digital repository software called DSpace. On my return, I took a look at this software on … Continue reading

Posted in conducting research online, content management, digital repositories, emerging educational technology, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, management of information systems and technology, social media, social networking, strategic management of technology innovation, user experience | Tagged , , , , , , , , | 1 Comment

Online Presentation Strategies for Visual Learners

Greetings, Here is a Web-based version of my ECEL09 conference presentation on the topic: Online Presentation Strategies for Visual Learners http://www.programhouse.com/webpres/phecel09pres1.htm This Web-based PowerPoint presentation (optimized for the Internet Explorer browser) outlines the major points of a (peer-reviewed) paper that … Continue reading

Posted in conducting research online, content management, digital repositories, emerging educational technology, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, online learning and teaching, social media, user experience | Tagged , , , , , , , , , | 14 Comments

how do you use your mobile computing device to support your learning?

There is likely to be a wide range of frequency and types of use of mobile devices in support of learning. I wonder how we might be able to accommodate those uses as user needs in the design, development, and … Continue reading

Posted in conducting research online, customer experience management, human factors in information systems design, instructional design, knowledge management, learner experience, mobile computing, mobile learning, online learning and teaching, strategic management of technology innovation, user experience | Tagged , , , , , | 14 Comments

what are your thoughts and experiences in mobile learning?

Greetings all, Are you using a mobile device to read this blog entry? Do you use a mobile device to access and post in a Web-based LMS or CMS course site? Do you download learning applications to your device? What … Continue reading

Posted in customer experience management, emerging educational technology, human factors in information systems design, instructional design, knowledge management, learner experience, mobile computing, mobile learning, online learning and teaching, strategic management of technology innovation, user experience | Tagged , , , , | 16 Comments

measuring and applying learning style for online courses

Greetings, My take on learning style is that it is a name for an empirical concept (with respect to learners) that we commonly call “preference.” Our experience informs us that there are several components to what we call “individual differences” and … Continue reading

Posted in conducting research online, emerging educational technology, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, online learning and teaching, strategic management of technology innovation, user experience | Tagged , , , , , , | 72 Comments

to blog or not to blog…

… is that the question? Perhaps Shakespeare’s Hamlet poses it better in the affirmative: “To be, or not to be: that is the question” Like Hamlet, I have reflected on existence, but in my case the existence of something I use for online communication, teaching, … Continue reading

Posted in about this blog, blogs for research, conducting research online, content management, emerging educational technology, instructional design, knowledge management, management of information systems and technology, online learning and teaching, user experience | Tagged , , , , , | 3 Comments

user research with blogs

As an academic and consultant, I am interested in exploring Internet-based software that might support user research. To that end, I would like to invite discussion about the use of blogs for research, such as soliciting and collecting user feedback … Continue reading

Posted in blogs for business, blogs for research, conducting research online, content management, human factors in information systems design, information architecture, instructional design, management of information systems and technology, user experience | Tagged , , | 6 Comments