Tag Archives: user needs

how would you gather user needs data?

In human factors work, you need to gather data about software user needs before you begin to design (or redesign) software. As a user, what are your suggestions for getting the right kind of user needs information from prospective users? … Continue reading

Posted in conducting research online, content management, customer experience management, human factors in information systems design, user experience | Tagged , , , , , | 6 Comments

how do you use your mobile computing device to support your learning?

There is likely to be a wide range of frequency and types of use of mobile devices in support of learning. I wonder how we might be able to accommodate those uses as user needs in the design, development, and … Continue reading

Posted in conducting research online, customer experience management, human factors in information systems design, instructional design, knowledge management, learner experience, mobile computing, mobile learning, online learning and teaching, strategic management of technology innovation, user experience | Tagged , , , , , | 14 Comments

what is important to you as a user?

In this blog entry, I would like to invite discussion on an essential ingredient in the design of information systems: the user – you and I and everyone who uses computer software and Web sites. I am predicating this discussion on … Continue reading

Posted in conducting research online, customer experience management, human factors in information systems design, information architecture, user experience | Tagged , , , , , , , , | 14 Comments