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Tag Archives: user experience
Learner Experience (LX): A Virtuous Circle
Don’t be surprised by any uncertainty or cognitive dissonance in reading the title of this blog entry. I do not expect that invoking this phrase should cause immediate recognition of some existing discipline or perspective. Although “learner experience” as a … Continue reading
Authentic Learning Innovation in an Online Music Course
Here is a Web-based version of my EDULEARN10 conference presentation on the topic: Authentic Learning Innovation in an Online Music Course http://www.programhouse.com/webpres/phedulearn10pres1.htm This Web-based PowerPoint presentation (optimized for the Internet Explorer browser) describes the rationale and strategy for an authentic … Continue reading
Posted in conducting research online, content management, digital repositories, emerging educational technology, information architecture, instructional design, knowledge management, learner experience, online learning and teaching, user experience
Tagged authentic assessment, authentic learning, curriculum innovation, digital data repository, information architecture, instructional design, intellectual property, learner experience, learning style, online audio and video material, situated learning, social learning, user experience
4 Comments
A mental model of the customer, user, and learner experience
Digging Beyond User Preferences (Mental Models) In my research, writing, and consulting work over the past decade, I have focused on a single concept (satisfaction) and what it means to people in the roles of customers, users, and learners. I … Continue reading
Posted in conducting research online, customer experience management, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, online learning and teaching, strategic management of technology innovation
Tagged customer experience, customer experience management, individual differences, information architecture, instructional design, learner experience, mental model, mental representation, user experience
10 Comments
how would you gather user needs data?
In human factors work, you need to gather data about software user needs before you begin to design (or redesign) software. As a user, what are your suggestions for getting the right kind of user needs information from prospective users? … Continue reading
what is important to you as a user?
In this blog entry, I would like to invite discussion on an essential ingredient in the design of information systems: the user – you and I and everyone who uses computer software and Web sites. I am predicating this discussion on … Continue reading
Posted in conducting research online, customer experience management, human factors in information systems design, information architecture, user experience
Tagged CHI, HCI, human-computer interaction, information architecture, software design, usability, user experience, user needs, user preferences
14 Comments
