Category Archives: social networking

Discussion about the use of physical networks (wired and wireless) and the software applications that leverage them to promote social interaction for communication, collaboration, learning, and transactions.

Effects of the Internet as Innovation: No More and Now New

Posted on August 26, 2010 by Doc

The first wave of the Internet as a disruptive technological innovation has created game-changing and deal-changing effects on traditional social and organizational norms. The effects associated with the second wave of this innovation have been given many names (Internet 2.0, … Continue reading →

Posted in Strategic Networking, customer experience management, human factors in information systems design, management of information systems and technology, social networking, strategic management of technology innovation, user experience | Tagged , , | 4 Comments

Customer Experience Management: The Second Wave

Posted on August 16, 2010 by Doc

Customer Experience Management is often seen as a marketing discipline emerging from the traditional customer service and customer relationship management niches to meet evolving needs that precede customer service and extend beyond the transactional focus of CRM. What is missing … Continue reading →

Posted in conducting research online, customer experience management, human factors in information systems design, management of information systems and technology, social networking, strategic management of technology innovation | Tagged , , , , , , , , , | 4 Comments

Google’s Last Wave (RIP)

Posted on August 5, 2010 by Doc

Google’s last Wave has struck the beach. It’s hard to untangle what may have contributed to it: the lack of reaching a critical mass of adopters, or not communicating with external email applications, or aspects of its interface that were … Continue reading →

Posted in Strategic Networking, collaborative computing, knowledge management, social networking | Tagged , | Leave a comment

Teacher uses Skype to link class to homebound student

Posted on February 12, 2010 by Doc

As technology-using teachers, trainers, and other professionals, we can become so immersed in our “nuts and bolts” thinking about emerging digital technology that we often miss seeing the forest from the trees. A story worth re-telling here for seeing that … Continue reading →

Posted in emerging educational technology, human factors in information systems design, online learning and teaching, social networking | Tagged , , , , | 5 Comments

To tweet or not to tweet

Posted on January 24, 2010 by Doc

When I began blogging as an alternative to hosting discussion forums with my Web site, I had some initial concerns that I expressed in one of my first blog entries: http://programhouse.com/wordpress/?p=23 Over time and with sensible refinement to the tools … Continue reading →

Posted in about this blog, conducting research online, emerging educational technology, human factors in information systems design, social networking, strategic management of technology innovation | Tagged , , , | 7 Comments

Qik and easy video

Posted on January 8, 2010 by Doc

As a former educational media producer, I am always on the lookout for quick and easy ways for busy educational professionals to create and use videos in their onsite and online courses. Two emerging educational technologies have converged into one … Continue reading →

Posted in digital repositories, emerging educational technology, mobile learning, social networking | Tagged , , , , , , | 17 Comments

Catch the (Google) Wave!

Posted on October 7, 2009 by Doc

Video from Google I/O 2009 Conference: It is an understatement to say that Google is changing the way we use the Web. It is now true for the way their Google Wave (open-source) software platform with its real-time software tools … Continue reading →

Posted in Strategic Networking, collaborative computing, knowledge management, social networking | Tagged , , , | 9 Comments