Category Archives: social change

Following in the Footsteps

On my second pilgrimage in Spain – this time from Tui to Santiago de Compostela along the Camino Portugues – I became aware of the importance of this prayerful walk as one in which I was not alone, even though … Continue reading

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Untethered on the Camino

As someone who has been tethered to computers via the Net for many years doing my online teaching and consulting work, I have come to realize the need to create a balance between the connected self and disconnected self. To … Continue reading

Posted in human factors in information systems design, information ethics, learner experience, mobile computing, social change, user experience | Tagged , , , | 14 Comments

Moving from “opt-out” to “opt-in” culture

“We’re here for consumers. Why, without them, we’d have nobody whose privacy we can invade so that we can exploit them to advertisers.” Comment about Google under user comments on: http://www.winrumors.com/google-claims-microsoft-and-apple-are-partners-in-a-patent-war-against-android/ Teaching courses on digital marketing and ethics in information … Continue reading

Posted in blogs for business, customer experience, customer experience management, digital marketing, human factors in information systems design, information architecture, information ethics, management of information systems and technology, social change, social media, user experience, user-centered design | Tagged , , , , , , , , , , , | 12 Comments

Make a joyful noise

Psalms 98:4 “Make a joyful noise unto the LORD, all the earth; make a loud noise, and rejoice, and sing praise.” In my treatment of online social media for social good in previous blog posts, I have touched upon the … Continue reading

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The Heart and Soul of Social Networking

Amid our ethical concerns about the downside of computer technology in general and social networking in particular, I celebrate the example that people provide in their charitable work, especially in how that work is helped by leveraging the power of … Continue reading

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Internet as Innovation: The Third Wave

In the revision of the Strategic Networking book, the emphasis is on the Internet as an innovation. By viewing the underlying technology infrastructure and the way we layer our use upon it as something that is both new and evolving, … Continue reading

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Learner Experience (LX): A Virtuous Circle

Don’t be surprised by any uncertainty or cognitive dissonance in reading the title of this blog entry. I do not expect that invoking this phrase should cause immediate recognition of some existing discipline or perspective. Although “learner experience” as a … Continue reading

Posted in content management, customer experience, emerging educational technology, instructional design, learner experience, social change, user experience | Tagged , , , , , , | 16 Comments

The Way We Connect

In my travel to Spain to do research for a book on that topic, I journeyed through the north to Santiago de Compostela and by staying in a small inn outside of the city (the terminus of The Way of … Continue reading

Posted in blogs for business, collaborative computing, content management, customer experience management, human factors in information systems design, mobile computing, mobile learning, social change, social media, social networking, strategic management of technology innovation, user experience | Tagged , , , , , , , , , , , | 8 Comments