Category Archives: conducting research online

Discussion about the use of the Internet and the Web in support of any stage in empirical research: from finding a problem area and conducting a review of the literature to collecting and analyzing data and disseminating the results.

Using Mobile Apps and Social Media for Online Learner Generated Content

Here is a Web-based version of my presentation at the 10th International Conference on Mobile Learning 2014  conference: Using Mobile Apps and Social Media for Online Learner Generated Content http://www.programhouse.com/webpres/phml2014pres.pdf This Web-based Adobe portable document (.pdf) player software presentation describes initial, anecdotal findings about … Continue reading

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On becoming digital learning collaboratives

Unless we possess interdisciplinary knowledge and skills as individuals, we cannot fully address our needs to improve teaching and learning through the strategic use of digital resources. For those of us whose primary professional background is in IT, we may … Continue reading

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Collaborative reasoning with a social strategy

In my previous posts on the value of mental and physical models, I suggested that it is the dialog that we create between these two types of reasoning that helps us tackle the discovery of what is novel and complex: … Continue reading

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Customer Experience Management: The Second Wave

Customer Experience Management is often seen as a marketing discipline emerging from the traditional customer service and customer relationship management niches to meet evolving needs that precede customer service and extend beyond the transactional focus of CRM. What is missing … Continue reading

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Authentic Learning Innovation in an Online Music Course

Here is a Web-based version of my EDULEARN10 conference presentation on the topic: Authentic Learning Innovation in an Online Music Course http://www.programhouse.com/webpres/phedulearn10pres1.htm This Web-based PowerPoint presentation (optimized for the Internet Explorer browser) describes the rationale and strategy for an authentic … Continue reading

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Intelligence Revisited – what recent research reveals

As noted in my other blog entries, my research, writing, and consulting work over the past decade has focused on collective human characteristics called “individual differences” and what that means to people in the roles of customers, users, and learners. … Continue reading

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A mental model of the customer, user, and learner experience

Digging Beyond User Preferences (Mental Models) In my research, writing, and consulting work over the past decade, I have focused on a single concept (satisfaction) and what it means to people in the roles of customers, users, and learners. I … Continue reading

Posted in conducting research online, customer experience management, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, online learning and teaching, strategic management of technology innovation | Tagged , , , , , , , , | 8 Comments

To tweet or not to tweet

When I began blogging as an alternative to hosting discussion forums with my Web site, I had some initial concerns that I expressed in one of my first blog entries: http://www.twitter.com/docteled I have made it a useful extension to my … Continue reading

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DSpace – an open source platform for digital repositories

At the ECEL09 conference in Bari, Italy, a keynote address by Julià Minguillón introduced the application of learning objects supported in an open source digital repository software called DSpace. On my return, I took a look at this software on … Continue reading

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Riding the Crest of Change

In 1996, as I wrote the Introduction to a book that my co-author (Gene De Libero) and I would call Strategic Networking, I wanted to capture in words what I could about the innovation that was then in an early … Continue reading

Posted in blogs for business, blogs for research, collaborative computing, conducting research online, customer experience management, innovation, social networking, strategic management of technology innovation, Strategic Networking, user experience | Tagged , , , , , , , | 6 Comments