Google’s Last Wave (RIP)

Google’s last Wave has struck the beach. It’s hard to untangle what may have contributed to it: the lack of reaching a critical mass of adopters, or not communicating with external email applications, or aspects of its interface that were deemed too complicated for users, or even the heavy load it may have imposed on Google’s servers in handling instant updates to content that might not scale up very well with increased adoption.

Despite thoroughly enjoying all of the synchronous and asynchronous collaborative features in the early brainstorming and outlining of the new version of the Strategic Networking book, it’s all over by the end of 2010.

That’s a shame because I don’t believe I will find the utility of seeing instant changes in draft text occurring between myself and my co-author that supported our desire to write this book in a purely collaborative manner, rather than writing sections or chapters as separate drafts and editing each other’s work. And the utility of creating separate Waves devoted to stages in the writing process, sections in the book, or the feedback of other (invited) Wave users was another feature I will miss.

Although I have used many applications for online collaboration since co-writing my first book, I enjoyed this one and will sadly “wave” a goodbye to it.

As for those who envisioned it as part of a failed social networking strategy, I don’t agree. For me, it was (as with most Google online applications) a useful online tool for getting something done and doing that work with others online.

I am interested in knowing what other applications for online collaboration might be candidates for highly interactive, collaborative brainstorming and writing in this manner – and welcome your comments in reply.

Posted in collaborative computing, content management, information architecture, knowledge management, social networking, Strategic Networking | Tagged , , , , | Leave a comment

Making music with tabletop computing

We have seen them in many familiar places – the ubiquitous surface computing interfaces that show us the changing weather and events with the swipe of a hand over the surface of a large vertical display.

Surface computing – now several years in use – has a horizontal kin in the growing number of tabletop interfaces in which one or more people can use its touchscreen interface to manipulate onscreen objects such as photo galleries, videos, maps, etc.

In the world of audio – and more specifically music – there are tabletop interfaces that are used to create and perform digital music.

On screen icons or tabletop physical blocks allow point and click and drag and drop emulations of slider and knob control on analog synthesizers.

What is especially promising about these types of tabletop computing applications is that their use can be highly participatory and collaborative.

As a music synthesizer enthusiast, one of my favorite tabletop music devices is the Reactable. Keep in mind that the performances in these videos are improvised by its designers from Barcelona.

Reactable Systems is a spin-off company of the Pompeu Fabra University and is collaborating with its Music Technology Group, one of the worlds largest research labs in music technology.

Here is a reactable (solo) music performance from the Sonar 2010 Festival in Barcelona:

Reactable Live! At Sonar Barcelona 2010 from Reactable on Vimeo.

Although the tabletop is designed for live performances, this interface design would have interesting applications for online collaborative learning and performance using visual icons instead of physical blocks.

What are your thoughts about the tabletop interface for live or online collaborative multimedia applications?

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Authentic Learning Innovation in an Online Music Course

Here is a Web-based version of my EDULEARN10 conference presentation on the topic:

Authentic Learning Innovation in an Online Music Course

http://www.programhouse.com/webpres/phedulearn10pres1.htm

This Web-based PowerPoint presentation (optimized for the Internet Explorer browser) describes the rationale and strategy for an authentic learning innovation to improve the relevance of course activities that address adult learner needs. An online digital repository of authentic learning artifacts are used in an online music course (exploration of western classical music) as the first stage of an action research project for which user experience data collection will be performed.

Authentic learning in this context is based on an initial curriculum innovation in which traditional assessments (quizzes, essay assignments, etc.) of recall of facts and concepts about music composers and compositions are augmented by a series of online music resources (music scores, audio/video performances) that form the basis of discussion and project assignments in which learning is situated in the authentic practice domain of music (composition and performance).

Presented at the 10th Annual International Conference on Education and New Learning Technologies in Barcelona (Spain), July 5-7, 2010.

Insights, experiences, and other comments welcome in reply,

Doc

NB: Here are links to the performance and score for the composition illustrated in the presentation.

If you would like to try viewing the score and listening at the same time, click on the link to the youtube video performance to open it in a new window and place that window on one side of your screen. Then click on the link to the score to open it in a new window and place that window on the other side of your screen. When in place, click the play arrow on the youtube video and begin watching the score from top to bottom to try to follow on the score what you hear.

Note: This music is from a later point in the course and you don’t have the practice effect working from more simple scores in the Renaissance, but give it a try to see how listening and watching the way musicians perform could help you learn in a more situated manner, the nature of music composition and performance (side by side).

Composition: Songs without Words, Op. 38, No. 6 Duetto (by Mendelssohn)
Performance: Emil Gilels (courtesy of vaimusic.com youtube channel)

http://www.youtube.com/watch?v=ZQtLgjZCEbQ&feature=channel_page

Score: (public domain)

https://musopen.org/sheetmusic/349/felix-mendelssohn/songs-without-words-op-38/

(note: scroll score down to beginning of No. 6)

Note: In the first week of the course, learners are taught the basics of reading music scores, such as the higher the sound (pitch) that you hear, the higher its visual representation on a staff (five horizontal lines with notes contained within lines or spaces) within  the score. Also, they are taught that you need to read the score like a book, from left to right across each staff and from top to bottom on each staff per page. If you are following the score while listening, follow these rules for reading.

After starting by following simple vocal scores from Renaissance music, by the fourth week, learners became reasonably skilled in following the score to be able to follow this piano composition from the Romantic period, and in doing so, their mental model of both composition and performance was very strong.

Posted in conducting research online, content management, digital repositories, emerging educational technology, information architecture, instructional design, knowledge management, learner experience, online learning and teaching, user experience | Tagged , , , , , , , , , , , , | 4 Comments

Intelligence Revisited – what recent research reveals

As noted in my other blog entries, my research, writing, and consulting work over the past decade has focused on collective human characteristics called “individual differences” and what that means to people in the roles of customers, users, and learners.

I began by exploring the relative value of prior knowledge, preferences, and motivation, but out of prudence born of many research literature reviews, I have heretofore avoided addressing the “other” individual difference: intelligence (i.e., capability or capacity) – and what addressing this individual difference might afford in the design of better “experiences” for people in the roles of customers, users, and/or learners.

However, there is growing evidence from empirical research over the past few years that addressing intelligence in certain applications can yield not only improved experience and/or learning outcomes (by addressing that need in people on an individual basis), but also yield some improvement in their cognitive capacity.

For an excellent review of relevant research findings in this area, I refer you to an online “review of research” article written by Martin Buschkuehl and Susanne M. Jaeggi of University of Michigan and published by the Swiss Medical Weekly journal:

http://www.smw.ch/docs/PdfContent/smw-12852.pdf

Here are some findings from their review of research that leads me to revisit intelligence as a viable human factor in my research and work:

* the need for defining intelligence by separating cognitive capacity from knowledge

* our working (i.e., short-term) memory and intelligence share a common capacity constraint

* intelligence improvements can occur in people of all ages, despite constraints due to lack of neural plasticity in older people

* the positive impact of an off-the-shelf real-time strategy video game as (an intelligence) training vehicle

* the positive impact of music lessons on full-scale IQ test performance

These findings will likely spur a wide range of research and application, but among the most promising to me in my current work is the connection between cognitive activities such as the study of music and the positive effect on improved IQ.

As a followup to my previous research and application of online visual resources in online courses, I have begun to compile, use, and informally test a wider application of these types of resources in the context of teaching music in an introductory online college course.

https://programhouse.com/wordpress/?p=223

Rather than simply rely on assigned reading in a text and discussion and testing of musical concepts, I am exploring the use of online score reading of a musical composition in conjunction with listening and viewing a corresponding online streaming video (with audio) performance of that composition.

My initial purpose was to address the individual differences of learning style and motivation and to some degree, scaffold what I anticipated would be a relative lack of prior knowledge and experience with music elements and artifacts of this nature.

However, with these noted research findings in mind, I will be considering how these online learning activities might also yield not only understanding and skill in this area, but some possible improvement in intelligence (whether specific to this domain or in general).

One thing I do know is that I have returned to a full consideration of individual differences and how addressing all of these elements of human experience in the products and services we create, we might improve the experience and capabilities of people who use them.

I welcome your comments on this topic in reply,

Doc

Posted in conducting research online, content management, customer experience management, digital repositories, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, online learning and teaching, user experience | Tagged , , , , , , , , , , , | 6 Comments

The single vs. many device solution for mobile computing

Here’s my current take on the continuing debate in terms of mobile and/or transportable computing. At least for now, I really need more than one device for a typical range of computing needs. If you need most – if not all – of the features that you have come to rely on when using a PC, then the iPad or similar device will not generally handle what a netbook (else laptop) can do. Other factors come into play in this comparison: battery life, size, weight, and cost. On these and other issues, the netbook would be the best single device choice, but a single device is not the best choice for me.

A similar comparison based on supporting many features applies to smartphones. If you need to access Web sites that rely on Java support for authenticated login and/or Flash for media (such as a Flash-based Web site, playing streaming video, etc.), the current iPhone and/or iPad will not handle these tasks. For example, teaching work requires Java-based login into Web sites for online college courses, so I chose a Droid smartphone for mobile computing.

By virtue of their size, smartphones are not useful for extensive typing and other computing tasks and even in the case of Android devices, they do not always connect as well as a netbook to WiFi in hotels and other locations.

Mine is a many-device solution: I carry the Droid smartphone and a netbook when traveling. Not only do both devices carry well in a briefcase or backpack and fit nicely into the smallest of hotel safes, they also work together in a complementary manner. This combo works well for me in terms of using the smartphone when I am walking or driving and using the netbook when I am in the hotel or conference site, otherwise storing it in the hotel safe or locked in the car trunk. I also need to transfer image and video with audio data from my digital camera to my netbook to reuse memory cards and backup these files to flash media via USB in support of my conference presentations and book research.

Granted, the tablet PCs and e-book readers with their enhanced features offer an excellent platform for mobile/transportable entertainment and communications. When you consider their use in the context of educational activities such as reading and taking notes, the eventual adoption/support of these devices as the preferred platform in online learning seems inevitable as does many mobile working tasks where limited communications and computing are the norm. In fact, those features are what will likely move me to adopt the iPad in certain usage contexts (especially as an author planning to launch color image with text publications).

Thus, I am left with a question that I can’t answer, but I wonder if anyone can in terms of their own collective needs for mobile and/or transportable computing: is there a single device solution for the road? I welcome your personal insights and experience with mobile and/or transportable computing devices in reply.

Posted in emerging educational technology, mobile computing, mobile learning, online learning and teaching | Tagged , , , , , , , , , | 12 Comments

A mental model of the customer, user, and learner experience

Digging Beyond User Preferences (Mental Models)

In my research, writing, and consulting work over the past decade, I have focused on a single concept (satisfaction) and what it means to people in the roles of customers, users, and learners. I began by exploring the relative value of concepts we collectively call “individual differences” and individually represent by concepts such as prior knowledge, preferences, and motivation.

Digging into what people expect, want, and even require of the products and services we provide, I see increasing value for the need to understand the way they see the world in terms of their experience with providers, whether that be with a business relationship as customers or from inside the products and services as users, learners, and other roles. As we carry about with us a world view in our minds, the mental representations we make of our experience in these roles is of vital concern to anyone who is conducting customer, user, or learner research to determine the nature of their individual experience.

One of the most potent and revealing of these mental representations is a “systems” view we call a “mental model.” It represents the totality of our experience in such a way that we can envision ourselves in it with almost the same clarity as if we were present in our customer, user, and/or learner activities. To test your mental model, close your eyes and count all the windows in your house or apartment. That type of visualization is actually a “running” of your mental model of where you live. You also have mental models for your customer experience.

Tapping into someone’s mental model of their experience seems like an ideal way to gather more robust and potentially useful data to drive our management or at least support of their positive experience. Unfortunately, this individual perspective is not examined as much or as deeply as it should be done and I believe that the customer experience cannot be managed as well if our customers’ mental models are not understood and addressed.

With this challenge in mind, I invite you to explore this video of a presentation by a researcher describing her observations and findings about the importance of customer/user mental models in the early stages of CEM design.

I welcome your comments in reply not only about concepts introduced in this video, but also your suggestions for how we might discover and apply understanding of people’s mental models to improve their experience.

Thanks,

Doc

Notes on using video: It is a long, but interesting presentation at a Google seminar (1:03). If you are short on time, cut to the chase by dragging the time-elapsed slider under the video frame to the 25:47 point for her description of mental models and user interviewing, and at 39:39 for her data visualization of user mental models based on user data.

To play the video, click on the play arrow in the center of the video frame below (or the play button below the video frame). You can expand the video frame to full screen by clicking on the expand icon on the lower right and also click on the speaker icon and use the audio slider to set your speaker volume to hear the audio.

Posted in conducting research online, customer experience management, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, online learning and teaching, strategic management of technology innovation | Tagged , , , , , , , , | 10 Comments

Teacher uses Skype to link class to homebound student

As technology-using teachers, trainers, and other professionals, we can become so immersed in our “nuts and bolts” thinking about emerging digital technology that we often miss seeing the forest from the trees. A story worth re-telling here for seeing that forest again is one told by a technology-using teacher whose blog (Learning is Messy) has an entry that revisits the use of the now ubiquitous Skype VoIP software to link his class to a homebound student.

If you click on the following link, it will bring you to a page on his blog where you can click on a link labeled ““Inclusion” Video Project” that will download a five minute video (requires Quicktime movie plugin) of them using Skype during a class session which is narrated by the students and the teacher – and you can hear and see the kids communicating.

http://learningismessy.com/blog/?page_id=367

Watch this video and you will share with them what technology-using teachers and learners can’t always fully explain in words about the need to explore and find solutions to learning challenges with an appropriate use of available (and often emerging) technology.

Comments welcome,

Doc

Posted in emerging educational technology, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, management of information systems and technology, online learning and teaching, social networking, user experience | Tagged , , , , , , , | 6 Comments

Prospecting and Preparation Strategies for Online Instructors

Greetings,

Here is a Web-based version of my conference presentation on the topic:

Prospecting and Preparation Strategies for Online Instructors

http://www.programhouse.com/webpres/phel06.htm

This Web-based PowerPoint presentation (optimized for the Internet Explorer browser) describe techniques to assess opportunities for online teaching, identify providers of online college courses, query them for online teaching work, complete the application and any training processes, and prepare for working as an online instructor.

Insights, experiences, and other brief comments welcome in reply,

Doc

Posted in emerging educational technology, online learning and teaching | Tagged , , , , | 21 Comments

To tweet or not to tweet

When I began blogging as an alternative to hosting discussion forums with my Web site, I had some initial concerns that I expressed in one of my first blog entries:

https://programhouse.com/wordpress/?p=23

Over time and with sensible refinement to the tools and techniques I use, I gradually became aware of the many benefits of blogging, especially to share ideas in an online journal format while supporting (moderated) comments as a means of promoting discussion.

In the various fields in which I work and continue to learn (education, instructional and informational design, research, writing, etc.), my blogging has been an important resource for me and those who follow my musings here.

It was inevitable that when micro-blogging came on the online scene (i.e., twitter, yammer), that I would consider it as well as ultimately adopt it. As Twitter was the first and foremost choice, I made my “nest” there (where you can follow my tweets):

http://www.twitter.com/docteled

I have made it a useful extension to my blogging by including reference and links to a corresponding blog entry here and using TweetMeme as a retweet tool for this blog (see under each post) as a way to achieve a “push-pull” strategy of online communication.

Over time, my initial strategy has evolved into a wider use of twitter to include following tweeters of interest, encouraging others to follow mine, and continuing to learn more about the techniques, tools, terms, and “twittiquette” of this innovation.

Among these considerations are my research interests in how people can either use this medium for their benefit (learning, social networking, business promotion, etc.) or become obsessed with their tweeting (and especially re-tweeting) to become distracted from their needs (a kind of tweet addiction that for which I am sure there is already a term coined by the knowing. 😉

As many of my blog followers are themselves tweeters or considering becoming one, I invite your brief comments on this micro-blogging service and how you use it, especially for your learning needs and interests.

Oh yes, if you enjoyed reading this blog entry as a tweeter, “retweet it” via the retweet button below. 😉

Doc

Posted in about this blog, conducting research online, content management, emerging educational technology, human factors in information systems design, social media, social networking, strategic management of technology innovation, user experience | Tagged , , , , , | 7 Comments

Mashups, Maps, and Multimedia

In my research on learning styles, a strong preference for the visual presentation of information was revealed. This finding led me to experiment with visual support for what is otherwise a text-dominated informational environment in my online courses.

One area of exploration is with “mashups” that combine existing Web-based applications that offer highly visual presentation as well as interactive multimedia support. CommunityWalk.com offers a Web-based mashup that allows users to mark locations on a (Google) map interface and add annotations that not only include text, but also regular and embedded links to relevant material on other Web sites.

When conducting research for a book on Renaissance innovations, I traveled to the northern Italian town of Vicenza to capture images and video and see firsthand the architectural designs of Palladio, a late Renaissance architect.

On my return, I noticed how useful a customized Google maps interface can be for geographic-situated information such as the design of buildings by Palladio. Instead of merely describing these innovations in text (as I am here), I can arrange an audiovisual tour of several sites by placing markers on the actual (satellite photo aerial view) location in or near Vicenza where his designs were realized.

http://www.communitywalk.com/vicenza/italy/map/301661

Upon marking my first Palladio site: Teatro Olimpico in Vicenza, Italy with the scripting that can be used to place annotations in the marked space, I see how a Quicktime panorama can bring the viewer inside the site to explore the principles of its design or an embedded streaming video of an opera performance on that stage.

As you can see by clicking on the Teatro Olimpico link in the marker for that site (1) on the map, this theater has a design with a goal to immerse the user (viewer) in the look and feel of the context of the plays they are attending. His stage design uses accelerated foreshortening of the columns of (stage set) buildings representative of an ancient city as they recede to a vanishing point (composed of painting alone).

My next marker is the Villa Capra “La Rotonda” by Palladio, a symmetric design for a villa just outside Vicenza that I marveled at by roadside on my way into Vicenza’s centro storico during a research trip. With little time to tour the inside or proximity of the building, I stopped my car on the road that passed it on the way to Vicenza. From the road, I was able to see two of the four sides and felt that I understood and appreciated the goals of that design. Suggestion: Zoom in on the Google map to view this historic house from above and notice its symmetric design from any of its four sides.

If you enjoy this interactive learning space, bookmark it, comment there as you wish, and stay tuned (I will try to add more sites and markers). You can add comments about the whole topic or environment at the bottom of the main viewing window and/or you can add specific comments at the bottom of the site marker (popup) window.

I welcome your brief comments here in reply as well.

Enjoy,

Doc

Posted in content management, digital repositories, emerging educational technology, human factors in information systems design, information architecture, instructional design, knowledge management, learner experience, mobile computing, mobile learning, online learning and teaching, social media, social networking, user experience | Tagged , , , , , , , , | 6 Comments