Category Archives: innovation

Collaborative reasoning with a social strategy

Posted on June 21, 2011 by Doc

In my previous posts on the value of mental and physical models, I suggested that it is the dialog that we create between these two types of reasoning that helps us tackle the discovery of what is novel and complex: … Continue reading →

Posted in blogs for research, collaborative computing, conducting research online, content management, human factors in information systems design, information ethics, innovation, instructional design, management of information systems and technology, social media, social networking, strategic management of technology innovation, user experience, user-centered design | Tagged , , , , , , , , , , | 10 Comments

Internet as Innovation: The Third Wave

Posted on January 22, 2011 by Doc

In the revision of the Strategic Networking book, the emphasis is on the Internet as an innovation. By viewing the underlying technology infrastructure and the way we layer our use upon it as something that is both new and evolving, … Continue reading →

Posted in innovation, mobile computing, social change, social media, social networking, Strategic Networking | Tagged , , , , , , | Leave a comment

Wayfinding and the Camino

Posted on December 25, 2010 by Doc

In my research and planning for walking the Camino de Santiago, I was comparing the various routes that lead through Spain to Santiago de Compostela. Aside from rainfall, temperature, and daylight hours, another factor for choosing a given route is … Continue reading →

Posted in content management, emerging educational technology, human factors in information systems design, information architecture, innovation, instructional design, knowledge management, learner experience, management of information systems and technology, mobile computing, mobile learning, social networking, strategic management of technology innovation, user experience | Tagged , , , , , , , , , , , , , | 4 Comments

Social Networking Innovation in an Online E-Business Course

Posted on October 26, 2010 by Doc

Here is a Web-based version of my ICERI10 conference presentation on the topic: Social Networking Innovation in an Online E-Business Course http://www.programhouse.com/webpres/phiceri2010pres1.htm This Web-based PowerPoint presentation (optimized for the Internet Explorer browser) describes a curriculum innovation that provides an authentic … Continue reading →

Posted in blogs for business, collaborative computing, customer experience management, digital repositories, emerging educational technology, innovation, learner experience, online learning and teaching, social media, social networking, user experience | Tagged , , , , , , , , , | 6 Comments

Strategic Networking: Internet as Innovation – The Second Wave

Posted on October 3, 2010 by Doc

Now available in an e-book revision, the Strategic Networking book was collaboratively written with my co-author Gene De Libero. After some juggling with procedures for formatting and versioning, we achieved this in a highly interactive manner online using Google Docs. This … Continue reading →

Posted in about this blog, collaborative computing, content management, innovation, knowledge management, management of information systems and technology, social networking, strategic management of technology innovation, Strategic Networking | Tagged , , , , , , , | 10 Comments

Effects of the Internet as Innovation: No More and Now New

Posted on August 26, 2010 by Doc

The first wave of the Internet as a disruptive technological innovation has created game-changing and deal-changing effects on traditional social and organizational norms. The effects associated with the second wave of this innovation have been given many names (Internet 2.0, … Continue reading →

Posted in customer experience management, human factors in information systems design, innovation, management of information systems and technology, social media, social networking, strategic management of technology innovation, Strategic Networking, user experience | Tagged , , , | 14 Comments

Customer Experience Management: The Second Wave

Posted on August 16, 2010 by Doc

Customer Experience Management is often seen as a marketing discipline emerging from the traditional customer service and customer relationship management niches to meet evolving needs that precede customer service and extend beyond the transactional focus of CRM. What is missing … Continue reading →

Posted in conducting research online, customer experience management, human factors in information systems design, innovation, management of information systems and technology, social media, social networking, strategic management of technology innovation | Tagged , , , , , , , , , , | 6 Comments

Riding the Crest of Change

Posted on November 20, 2009 by Doc

In 1996, as I wrote the Introduction to a book that my co-author (Gene De Libero) and I would call Strategic Networking, I wanted to capture in words what I could about the innovation that was then in an early … Continue reading →

Posted in blogs for business, blogs for research, collaborative computing, conducting research online, customer experience management, innovation, social networking, strategic management of technology innovation, Strategic Networking, user experience | Tagged , , , , , , , | 6 Comments

strategic management of technology innovations

Posted on October 16, 2006 by Doc

I would like to open up discussion about something that is the heart of planned change in how we learn and work: strategic management of technology innovation. I welcome your thoughts about the nature of technology innovations (in general or … Continue reading →

Posted in blogs for research, conducting research online, human factors in information systems design, innovation, management of information systems and technology, strategic management of technology innovation | Tagged , , | 2 Comments