Category Archives: social media

Using Mobile Apps and Social Media for Online Learner Generated Content

Here is a Web-based version of my presentation at the 10th International Conference on Mobile Learning 2014  conference: Using Mobile Apps and Social Media for Online Learner Generated Content http://www.programhouse.com/webpres/phml2014pres.pdf This Web-based Adobe portable document (.pdf) player software presentation describes initial, anecdotal findings about … Continue reading

Posted in conducting research online, emerging educational technology, instructional design, learner experience, mobile computing, mobile learning, online learning and teaching, social media, social networking | Tagged , , , , | 2 Comments

Moving from “opt-out” to “opt-in” culture

“We’re here for consumers. Why, without them, we’d have nobody whose privacy we can invade so that we can exploit them to advertisers.” Comment about Google under user comments on: http://www.winrumors.com/google-claims-microsoft-and-apple-are-partners-in-a-patent-war-against-android/ Teaching courses on digital marketing and ethics in information … Continue reading

Posted in blogs for business, customer experience, customer experience management, digital marketing, human factors in information systems design, information architecture, information ethics, management of information systems and technology, social change, social media, user experience, user-centered design | Tagged , , , , , , , , , , , | 12 Comments

Make a joyful noise

Psalms 98:4 “Make a joyful noise unto the LORD, all the earth; make a loud noise, and rejoice, and sing praise.” In my treatment of online social media for social good in previous blog posts, I have touched upon the … Continue reading

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The Heart and Soul of Social Networking

Amid our ethical concerns about the downside of computer technology in general and social networking in particular, I celebrate the example that people provide in their charitable work, especially in how that work is helped by leveraging the power of … Continue reading

Posted in social change, social media, social networking | Tagged , , , , | 25 Comments

Collaborative reasoning with a social strategy

In my previous posts on the value of mental and physical models, I suggested that it is the dialog that we create between these two types of reasoning that helps us tackle the discovery of what is novel and complex: … Continue reading

Posted in blogs for research, collaborative computing, conducting research online, content management, human factors in information systems design, information ethics, innovation, instructional design, management of information systems and technology, social media, social networking, strategic management of technology innovation, user experience, user-centered design | Tagged , , , , , , , , , , | 10 Comments

Internet as Innovation: The Third Wave

In the revision of the Strategic Networking book, the emphasis is on the Internet as an innovation. By viewing the underlying technology infrastructure and the way we layer our use upon it as something that is both new and evolving, … Continue reading

Posted in innovation, mobile computing, social change, social media, social networking, Strategic Networking | Tagged , , , , , , | Leave a comment

The Way We Connect

In my travel to Spain to do research for a book on that topic, I journeyed through the north to Santiago de Compostela and by staying in a small inn outside of the city (the terminus of The Way of … Continue reading

Posted in blogs for business, collaborative computing, content management, customer experience management, human factors in information systems design, mobile computing, mobile learning, social change, social media, social networking, strategic management of technology innovation, user experience | Tagged , , , , , , , , , , , | 8 Comments

Social Networking Innovation in an Online E-Business Course

Here is a Web-based version of my ICERI10 conference presentation on the topic: Social Networking Innovation in an Online E-Business Course http://www.programhouse.com/webpres/phiceri2010pres1.htm This Web-based PowerPoint presentation (optimized for the Internet Explorer browser) describes a curriculum innovation that provides an authentic … Continue reading

Posted in blogs for business, collaborative computing, customer experience management, digital repositories, emerging educational technology, innovation, learner experience, online learning and teaching, social media, social networking, user experience | Tagged , , , , , , , , , | 6 Comments

Effects of the Internet as Innovation: No More and Now New

The first wave of the Internet as a disruptive technological innovation has created game-changing and deal-changing effects on traditional social and organizational norms. The effects associated with the second wave of this innovation have been given many names (Internet 2.0, … Continue reading

Posted in customer experience management, human factors in information systems design, innovation, management of information systems and technology, social media, social networking, strategic management of technology innovation, Strategic Networking, user experience | Tagged , , , | 14 Comments

Customer Experience Management: The Second Wave

Customer Experience Management is often seen as a marketing discipline emerging from the traditional customer service and customer relationship management niches to meet evolving needs that precede customer service and extend beyond the transactional focus of CRM. What is missing … Continue reading

Posted in conducting research online, customer experience management, human factors in information systems design, innovation, management of information systems and technology, social media, social networking, strategic management of technology innovation | Tagged , , , , , , , , , , | 6 Comments